🚚 Shipping & Delivery Policy
· XB2BX offers various shipping options, which may be handled directly by them or via third-party suppliers (xb2bx.com).
· Delivery times and shipping costs vary depending on the specific seller and the shipping method selected during checkout.
📦 Order Tracking
1. To track your order, XB2BX recommends contacting the direct seller first to check the latest status, especially for any updates on delays or shipment details (www.xb2bx.com).
2. They note that XB2BX itself is not directly managing tracking; instead, the seller or courier primarily manages it.
3. If an issue arises after checking with the seller, you can then reach out to XB2BX customer support for escalation (https://www.xb2bx.com/contact-us).
📝 Summary of Terms & Rules
|
Term/Rule |
Details |
|
Shipping Partners |
Shipments may be handled by XB2BX or third-party sellers/logistics providers. |
|
Variable Costs/Times |
Shipping rates and timelines vary depending on the seller, product, and chosen shipping option. |
|
Primary Tracking Responsibility |
Lies with the seller and/or the courier company. |
|
Escalation Path |
If the seller is unable to resolve an issue, please get in touch with XB2BX support. |
✅ Recommended Steps if You Have an Order
1. Check with the seller for tracking information or shipment updates.
2. If unresolved, reach out to XB2BX customer service with your order details (order number, date, seller info).
3. Keep a record of your tracking number and any email communications in a convenient location.
If you’d like, I can also review their Returns & Refunds Policy or provide direct links to their customer support contacts. Just let me know!
