Summary of changes in the Terms and Conditions of XB2BX,
1. Additional Terms for Specific Services
- Added tailored terms applicable to sellers, buyers, and suppliers using value-added services (e.g., marketing tools, analytics dashboards, or premium listings).
- Clearer obligations for third-party service providers are integrated into the platform.
2. Our Services
- Expanded description of XB2BX's marketplace offerings, including B2B matchmaking, bulk orders, and live chat integration.
- Inclusion of sector-specific services (e.g., agriculture, industrial equipment).
3. New Features & Services
- Introduction of enhanced tools tailored to specific industries and the reimplementation of live chat support for real-time communication.
4. Legal Capacity and Eligibility
- Clarified age and legal requirements for opening accounts.
- Reinforced restrictions for jurisdictions under sanctions or trade embargoes.
5. Account and Registration
- Introduced enhanced KYC (Know Your Customer) and KYB (Know Your Business) requirements.
- Multi-role account support: one user can act as buyer, seller, and supplier under verified status.
6. Platform Usage Rules
- Expanded list of prohibited activities to ensure fair use and protect platform integrity across all user types.
7. Licenses and Intellectual Property Rights
- Defined the scope of usage rights granted to users for platform tools.
- Strengthened protections for IP uploaded by users and content created on the platform.
8. Content and Public Content
- Updated permissions around what users can publish publicly.
- Prohibited use of copyrighted or third-party material without authorisation.
9. Restrictions of Use
- Expanded list of prohibited behaviours, including data scraping, circumventing fees, and off-platform transactions.
10. Payments and Subscription Fees
- New pricing tiers for premium seller accounts and API access.
- Payment methods and accepted currencies are detailed more clearly.
· 4. Payments, Charges & Refunds
Transparent breakdown of applicable fees, introduction of new subscription options, and clarification of refund and dispute resolution processes.
· 2. User Requirements
Clearer criteria on account eligibility, including updated Know Your Customer (KYC) and Know Your Business (KYB) verification procedures.
11. Charges
- Explained breakdown of service charges, commissions, and possible seller fees.
- Introduction of transaction fees for cross-border or high-risk categories.
12. Refunds
- Streamlined refund request process for buyers.
- Defined eligible scenarios for partial or full refunds, especially in disputes.
13. Online Purchase
- Clarified the responsibilities of buyers and sellers regarding order confirmation, delivery, and acceptance.
14. Third-Party Goods and Services
- Disclosure requirements for third-party offerings on the platform.
- XB2BX liability exclusions for third-party product quality and fulfilment.
15. Termination
- Defined grounds for account suspension or permanent termination.
- A new "cooling-off” period exists for appeals on bans or account freezes.
16. Safety and Support
- Added 24/7 support tiers for enterprise users.
- Introduced data security practices and user content moderation protocols.
17. Disclaimer of Warranties
- Platform use is "as-is” and "as-available.”
- No guarantee of sales, profits, or buyer activity.
18. Limitation of Liability
- Caps on liability for damages incurred through the use of platform services.
- Exclusions for indirect, incidental, or punitive damages.
· 5. Legal and IP Rights
Stronger protections and clearer guidelines around intellectual property, user-generated content, and licensing rights.
19. Indemnity
- Users must indemnify XB2BX against any legal claims arising from misuse, intellectual property violations, or breach of these terms.
20. Governing Law and Jurisdictions
· Sellers, buyers, and suppliers will now operate under different legal jurisdictions, depending on their location.
· Dispute resolution mechanisms have been introduced for international trade partners
21. Dispute and Jurisdiction Policies
Defined legal frameworks and jurisdiction rules based on whether the user is a buyer, seller, or supplier, especially for international transactions.
